Privacy Policy

Welcome and thank you for visiting our website, we aim to frequently improve functions and facilities on our website with security being the highest priority. When using our website you provide and trust us with your personal data. We therefore handle your data with the greatest care.

Anonymous Data Use
Unless otherwise stated in the following text, when using our website no personal data will be collected, processed or used. When accessing our website some information is transmitted, e.g. IP address, type and version of web browser, and operating system used, the website from where you access ours and the time of the request.
This data cannot be used by us to identify individual users. The data will be used exclusively for statistics and to improve our website with regard to product, function and appeal.

Processing personal data
We collect personal data that you provide when for example, you want to contact us or register to our online shop. All personal data we acquire in this way will be used solely for the purpose it was given to us. The information requested in our contact form that is necessary for contact or registration is marked as a compulsory field. Providing this information is completely voluntary and is carried out with your consent. You can withdraw the declaration of consent at any time in the future, simply contact the office.

What we do with the Information
Your information can be used to facilitate improvements to services and goods offered and also to respond appropriately to your enquiries. Unless otherwise stated, this information is for communication (i.e. email address, telephone number) you also consent to our use of these communication channels to answer your enquiry. We may use your information to communicate with you about promotional information we think you might find interesting, if you wish this not to happen there is an ‘opt out’ option available.

Third Parties
We will not pass data on to a third party unless we are legally obliged to do so, we have your permission, or data transfer is needed to fulfil our contractual relationship. External service providers receive data only in as far as it is necessary, for example to complete order processing or for operation of the website. In this case information transferred is kept to the minimum required. If ever our service provider comes in contact with your personal data, we make sure that they keep to the same data protection regulations.

Cookies
‘Cookies’ are data files that can be placed on the hard disc of your computer to facilitate navigation; they can also be used for statistical analysis. They avoid the need to transmit necessary data every time you use a site. Cookies help us to tailor our website to your needs, e.g. language or area of interest. If you do not want this, you can simply disable cookies in your browser. We would like to point out that if you do this you might not be able to make full use of all the functions of the website. Most browsers automatically accept cookies, but they offer the alternative to refuse them or give a warning before saving them. For more details please see your own browser instructions.

Data Security
We have taken necessary precautions to protect your data from inadvertent or deliberate manipulation, loss, destruction or access by unauthorised persons. We have suitable physical, electronic and managerial procedures to safeguard and secure the information provided to us online.

Questions and Information
We would be pleased to answer any further questions and give information on data protection statement, please contact us on:

Masons Fasteners Ltd
Units 3 & 4 Doris Road Industrial Estate
Bordesley Green
Birmingham
B94SJ